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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leteisha Gober

May 1, 2024

5  out of  5 rating by Leteisha Gober
"Victoria was the bomb. She answered all my questions, made sure I understood everything, informed me on the best things to get, and on top of that she had a great attitude and well spoken English. She went over and beyond. I've had progressive insurance for 25 years and Victoria made it switch make sense and easy"
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Isabelle Paiz

April 30, 2024

5  out of  5 rating by Isabelle Paiz
"Great customer service! She waited until I was ready to sign up and everything ran very smoothly. Thanks again!"
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Deborah Nunley

April 29, 2024

5  out of  5 rating by Deborah Nunley
"My ladies at State farm did a awesome job getting my car insurance down, I really appreciate them and I will stay with them forever thank you so much"
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Tim Ashi

April 26, 2024

5  out of  5 rating by Tim Ashi
"Jonathan was absolutely helpful and capable of meeting my business needs. Thanks ,"
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AAA

April 26, 2024

5  out of  5 rating by AAA
"Jonathan was great! Thank you for your help!"
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Ryan Wilson

April 25, 2024

5  out of  5 rating by Ryan Wilson
"If you’re looking for insurance I would recommend reaching out to Kaitlin Ponce. I worked with Johnathan R. he was very informative and courteous, he provided me with the exact coverage I needed."
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RyAnne Camacho

April 25, 2024

5  out of  5 rating by RyAnne Camacho
"Victoria was very helpful and friendly! She gave me all the information I needed and offered anything that could help me with my insurance."
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Jonas Kalter

April 18, 2024

5  out of  5 rating by Jonas Kalter
"I spoke to Victoria from Kaitlin Ponce's office and she was super helpful to talk me through all parts of my policy and answer all my questions. Given I just moved here she really took the time to make sure I understand everything well. Would absolutely recommend!"
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VaLisa Amor

April 9, 2024

5  out of  5 rating by VaLisa Amor
"Excellent Customer Service!!!!!! Thoroughly answered and explained all my questions and was very patient and polite!!!!!"
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Deena

April 9, 2024

5  out of  5 rating by Deena
"I have had State Farm for years now, I don't know what I did before I had roadside assistance. That alone was worth the switch. Hanna is always so nice to me. She answers the phone.. she has rescued me a few times now.. roadside assistance was worth the switch, but a few companies have that.. Hanna is the reason I have stayed with Katlin Ponce State Farm."
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Dejanne

April 5, 2024

5  out of  5 rating by Dejanne
"Excellent service Nate! 👉🏿 you da man"
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flordeliza williams

April 4, 2024

5  out of  5 rating by flordeliza williams
"Great service!"
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sergio nasser

April 2, 2024

5  out of  5 rating by sergio nasser
"Great service!!!"
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Sue Ellis

April 1, 2024

5  out of  5 rating by Sue Ellis
"Nate thank you for your patience and time working with us in providing excellent customer service!"
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Liston Molyneaux

April 1, 2024

5  out of  5 rating by Liston Molyneaux
"Johnathan was through in his explanation of the details concerning my policy."
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stephen okonkwo

April 1, 2024

5  out of  5 rating by stephen okonkwo
"I worked closely with Victoria for my new car insurance. This is my first car insurance ever and she made it very seamless and gave me the best deals! She’s an absolute pleasure to work with. Very grateful!"
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Rhonda Brown

March 29, 2024

5  out of  5 rating by Rhonda Brown
"Victoria was a lot of help to me when trying to find insurance. She was very responsive and helpful. Very knowledgeable"
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ROBBIN HARRIS

March 29, 2024

5  out of  5 rating by ROBBIN HARRIS
"Amazing & pleasant experience with wonderful customer service."
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John May

March 28, 2024

5  out of  5 rating by John May
"Johnathan was super helpful walking me through all my different policies and potential changes to better protect my family. I would highly recommend reaching out to him."
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Chris Mayfield

March 25, 2024

5  out of  5 rating by Chris Mayfield
"Very nice job of writing me new policy."
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Ky Marshall

March 19, 2024

5  out of  5 rating by Ky Marshall
"Thank you Kala for assisting me with my rental policy quote and adding the coverage to my policy. I appreciate your help and excellent customer service! Thank you!"
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Michelle Hyland

March 14, 2024

5  out of  5 rating by Michelle Hyland
"I moved from the DFW Dallas Fort Worth area of Texas to Atlanta, Georgia and I transferred my insurance from State Farm in Texas to State Farm in Georgia and it was such a smooth transition. Kaitlin Pounce State Farm took care of me and set up my insurance and my auto-pay and my new insurance cards with ease. I would recommend Kaitlin Pounce to anyone who is interested in changing insurance companies. I have been very please with the price and the service I have received."
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Penelope Merch-Lehman

March 14, 2024

5  out of  5 rating by Penelope Merch-Lehman
"I've used them for renter's insurance since moving to Atlanta. They've always been wonderful about working with me to make sure I'm getting what I need, and they've gone out of their way to provide help that I expected to have to do myself on many occasions."
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Easton Cornelius

March 14, 2024

5  out of  5 rating by Easton Cornelius
"Nate is the GOAT, I needed Renter’s Insurance quick and he was able to help me in a quick and timely manner."
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Chucky Wilson

March 12, 2024

5  out of  5 rating by Chucky Wilson
"He was extremely helpful throughout the entire process of bringing us on board as new customers with State Farm!!!"